FAQ

Frequently Asked Question

 

Are your flight tickets and/or tour tickets competitively priced?

Metro Travel has access to special consolidator fares with all major airlines, therefore able to get you the best fares possible. We receive consistent feedback from clients regarding our services telling us about the excellent value they get for their money. They also comment how reasonably priced our trips are compared to other agencies.

What are your fees?

There is no set fee or cost for our services. You will be quoted with a package price based on your needs and preferences. This price will represent the final price for all of our services.

Are there any extra fees on top of the price you quote?

All trip fees, airport or land taxes and other taxes/fees are included in our prices so there will be no surprises once you have made a full payment to us.

How long have you been in business?

Metro Travel has been operating for over 30 years in Vancouver, BC assisting clients in the Eastern European region and organizing various specialized tours.

How do we know you are a legitimate business?

Metro Travel is an IATA certified travel agency and received accreditation from International Association of Travel Agents Network (IATAN) enabling us to get global recognition.

What payment methods do you accept?

We accept payments by check, cash and credit card payments with Visa or MasterCard.

As of September 7, 2021

 
Fully vaccinated travelers will be allowed to come to Canada for non-essential reasons and will be exempt from quarantine and mandatory COVID-19 test upon arrival providing they meet the criteria below:
 

  • have received the full vaccination series of a vaccine accepted by the Government of Canada at least 14 days prior to entering Canada
  • be asymptomatic
  • have provided COVID-19 related information electronically through ArriveCAN prior to arrival in Canada
  • have a paper or digital copy of their vaccination documentation in English or French

 


 

Ask us about our 

Staycation Options and Packages